Privacy Policy
This is the privacy notice of Topsalesdev Ltd. In this document, “we”, “our”, “us” or “I” refer to Topsalesdev. We are registered as a Limited Company in the UK, Company Registration No 15643611. Our registered office is at 86-90, Paul Street London EC2A 4NE
Introduction
This privacy notice aims to inform you about how we collect and
process any information that we collect from you, or that you
provide to us. It covers information that could identify you (“personal
information”) and information that could not. In the context of the
law and this notice, “process” means collect, store, transfer, use or
otherwise act on information. It tells you about your privacy rights
and how the law protects you.
We are committed to protecting your privacy and the confidentiality
of your personal information. Our policy is not just an exercise in
complying with the law, but a continuation of our respect for you and
your personal information.
We undertake to preserve the confidentiality of all information you
provide to us, and hope that you reciprocate.
Our policy complies with the Data Protection Act 2018 (Act)
accordingly incorporating the EU General Data Protection
Regulation (GDPR).
The law requires us to tell you about your rights and our obligations
to you in regard to the processing and control of your personal data.
We do this now, by requesting that you read the information
provided at http://www.knowyourprivacyrights.org
Except as set out below, we do not share, or sell, or disclose to a
third party, any information collected through our website.
1. Data we process
We may collect, use, store and transfer different kinds of personaldata about you. We have collated these into groups as follows:
Your identity includes information such as first name, last name, title and other identifiers that you may have provided at some time.
Your contact information includes information such as billing address, address, email address, telephone numbers and any other information you have given to us for the purpose of communication
or meeting.
Your financial data includes information such as your bank account and payment card details.
Transaction data includes details about payments or communications to and from you and information about products and services you have purchased from us.
Technical data includes your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other
technology on the devices you use to access this website.
2. Special personal information
We do not collect any special personal information about you such as data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic andbiometric data.
3. If you do not provide personal information we need
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform that contract. In that case, we may have to stop providing a service to you. If so, we will notify you of this at the time.
The bases on which we process information about you:
The law requires us to determine under which of six defined bases we process different categories of your personal information and to notify you of the basis for each category.
If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.
If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
4. Information we process because we have a contractual obligation with you
When you buy a service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract, we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
• verify your identity for security purposes
• sell products to you
• provide you with our services
• provide you with suggestions and advice on services
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
5. Information we process with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business,including job opportunities and our products and services, you provide your consent to us to process information that may be personal information.
Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.
We continue to process your information on this basis until you
withdraw your consent or it can be reasonably assumed that your
consent no longer exists.
You may withdraw your consent at any time by instructing us
through https://Topsalesdev.com/contact
However, if you do so, you may not be able to use our website or
our services further.
6. Information we process for the purposes of legitimate
interests
We may process information on the basis there is a legitimate
interest, either to you or to us, of doing so.
Where we process your information on this basis, we do after
having given careful consideration to:
• whether the same objective could be achieved through other
means
• whether processing (or not processing) might cause you harm
• whether you would expect us to process your data, and
whether you would, in the round, consider it reasonable to do
so
For example, we may process your data on this basis for the
purposes of:
• record-keeping for the proper and necessary administration of
our business
• responding to unsolicited communication from you to which we
believe you would expect a response
• protecting and asserting the legal rights of any party
• insuring against or obtaining professional advice that is
required to manage business risk
• protecting your interests where we believe we have a duty to
do so
7. Information we process because we have a legal obligation
Sometimes, we must process your information in order to comply
with a statutory obligation.
For example, we may be required to give information to legal
authorities if they so request or if they have the proper authorisation
such as a search warrant or court order.
This may include your personal information.
Specific uses of information you provide to us
8. Complaints regarding content on our website
If you complain about any of the content on our website, we shall
investigate your complaint.
If we feel it is justified or if we believe the law requires us to do so,
we shall remove the content while we investigate.
If we think your complaint is vexatious or without any basis, we shall
not correspond with you about it.
9. Information relating to your method of payment
Payment information is never taken by us or transferred to us
through our website.
10. Communicating with us
When you contact us, whether by telephone, through our website or
by e-mail, we collect the data you have given to us in order to reply
with the information you need.
We record your request and our reply in order to increase the
efficiency of our business.
11. Complaining
If we receive a complaint, we record all the information you have
given to us.
We use that information to resolve your complaint.
We may also compile statistics showing information obtained from
this source to assess the level of service we provide, but not in a
way that could identify you or any other person.
Use of information we collect through automated systems when you
visit our website
12. Cookies
Cookies are small text files that are placed on your computer’s hard
drive by your web browser when you visit any website. They allow
information gathered on one web page to be stored until it is
needed for use on another, allowing a website to provide you with a
personalised experience and the website owner with statistics about
how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one
day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It
also should allow you to prevent or limit their use.
Our website uses cookies. They are placed by software that
operates on our servers, and by software operated by third parties
whose services we use.
When you first visit our website, we ask you whether you wish us to
use cookies. If you choose not to accept them, we shall not use
them for your visit except to record that you have not consented to
their use for any other purpose.
If you choose not to use cookies or you prevent their use through
your browser settings, you will not be able to use all the functionality
of our website.
We may use cookies in the following ways:
• to track how you use our website
• to record whether you have seen specific messages we
display on our website
You can read more about our cookie policy here.
13. Personal identifiers from your browsing activity
Requests by your web browser to our servers for web pages and
other content on our website are recorded.
We record information such as your geographical location, your
Internet service provider and your IP address. We also record
information about the software you are using to browse our website,
such as the type of computer or device and the screen resolution.
We use this information in aggregate to assess the popularity of the
webpages on our website and how we perform in providing content
to you.
If combined with other information we know about you from
previous visits, the data possibly could be used to identify you
personally, even if you are not signed in to our website.
What types of cookies do we use?
Essential: Some cookies are essential for you to be able to
experience the full functionality of our site. They allow us to
maintain user sessions and prevent any security threats. They do
not collect or store any personal information. For example, these
cookies allow you to log-in to your account and add products to
your basket, and checkout securely. Statistics: These cookies store
information like the number of visitors to the website, the number of
unique visitors, which pages of the website have been visited, the
source of the visit, etc. These data help us understand and analyse
how well the website performs and where it needs improvement.
Functional: These are the cookies that help certain non-essential
functionalities on our website. These functionalities include
embedding content like videos or sharing content of the website on social media platforms. Preferences: These cookies help us store
your settings and browsing preferences like language preferences
so that you have a better and efficient experience on future visits to
the website.
How can I control the cookie preferences?
Should you decide to change your preferences later through your
browsing session, you can click on the “Privacy & Cookie Policy”
tab on your screen. This will display the consent notice again
enabling you to change your preferences or withdraw your consent
entirely.
In addition to this, different browsers provide different methods to
block and delete cookies used by websites. You can change the
settings of your browser to block/delete the cookies. To find out
more about how to manage and delete cookies, visit wikipedia.org,
www.allaboutcookies.org.
Disclosure and sharing of your information
14. Data may be processed outside the European Union
Our website is hosted on multi-location data centers.
Accordingly data obtained within the UK or any other country could
be processed outside the European Union.
For example, some of the software our website uses may have
been developed outside the UK.
Control over your own information
15. Your duty to inform us of changes
It is important that the personal data we hold about you is accurate
and current. Please keep us informed if your personal data
changes.
16. Access to your personal information
At any time you may review or update personally identifiable
information that we hold about you by contacting us.
To obtain a copy of any information that is not provided on our
website you should contact us to make that request.
After receiving the request, we will tell you when we expect to
provide you with the information, and whether we require any fee
for providing it to you.
Other matters
17. Encryption of data sent between us
We use Secure Sockets Layer (SSL) certificates to verify our
identity to your browser and to encrypt any data you give us.
Whenever information is transferred between us, you can check
that it is done so using SSL by looking for a closed padlock symbol
or other trust mark in your browser’s URL bar or toolbar.
18. How you can complain
If you are not happy with our privacy policy or if you have any
complaint then you should tell us.
If a dispute is not settled then we hope you will agree to attempt to
resolve it by engaging in good faith with us in a process of
mediation or arbitration.
If you are in any way dissatisfied about how we process your
personal information, you have a right to lodge a complaint with the
Information Commissioner’s Office (ICO). This can be done at
https://ico.org.uk/make-a-complaint/. We would, however,
appreciate the opportunity to talk to you about your concern before
you approach the ICO.
19. Retention period for personal data
Except as otherwise mentioned in this privacy notice, we keep your
personal information only for as long as required by us:
to provide you with the services you have requested;
to comply with other law, including for the period demanded by our
tax authorities;
to support a claim or defence in court.
20. Compliance with the law
Our privacy policy has been compiled so as to comply with the law
of every country or legal jurisdiction in which we aim to do business.
If you think it fails to satisfy the law of your jurisdiction, we should
like to hear from you.
However, ultimately it is your choice as to whether you wish to use
our website.
21. Review of this privacy policy
We may update this privacy notice from time to time as necessary.
The terms that apply to you are those posted here on our website
on the day you use our website. We advise you to print a copy for
your records.
If you have any question regarding our privacy policy,
please contact us.
April 2024
